Security built for the shop floor, trusted at port scale.
ShiftEaze manages rosters, attendance and workforce data for 6,000+ operators across 12+ terminals at Mundra Port. Every role, record and integration is designed so people see only the data their job requires.
Role-based access
Workforce data is sensitive. ShiftEaze limits what each person can see and do based on their role.
- Employees see and act on their own records: attendance, shifts and leave.
- Managers see their own team, terminal or department, not the whole organisation.
- Planners and admins get the rostering and configuration tools their role needs.
- Hierarchy-based access follows Terminal → Department → Batch, so a supervisor in one terminal does not see another terminal's data.
- Server-side enforcement: access rules are applied on the server, not just hidden in the interface.
Data protection and privacy
We collect and use workforce data only to run rostering, attendance and workforce operations.
- Purpose-limited use: personal data supports rostering, attendance and workforce operations.
- Portable worker identity (RGID): each worker has a single identifier, so records stay consistent without copying personal details across systems.
- Controlled access: access to sensitive records is limited by role and logged.
- Built to support the DPDP Act, 2023: our design supports your obligations under India's Digital Personal Data Protection Act.
Hosting and infrastructure
ShiftEaze runs in controlled environments designed for continuous, multi-shift operations.
- Encrypted data in transit and at rest.
- Regular automated backups with a defined recovery process.
- Separate environments for development, testing and production.
Secure integrations
ShiftEaze connects to the systems you already run, without opening gaps.
- Biometric attendance: punches from systems such as Kronos flow in through a dedicated integration.
- Mobile app: users sign in through an authenticated, secured mobile API.
- Webhooks and APIs: incoming calls are verified with HMAC signature checks, so only trusted systems can write data.
- AI calling: voice and notification workflows run on controlled infrastructure.
Audit trail and approvals
- Key actions are recorded, including roster changes, attendance corrections, approvals and overtime requests.
- Changes can be traced to the person who made them and when.
- Approval workflows for leave, overtime and shift changes keep an official record of every decision.
Responsible AI
ShiftEaze uses AI for absence prediction, rostering recommendations and automated confirmation calls.
- People decide. AI supports planners; people make the final roster decisions.
- Operational data only. Predictions use operational data such as attendance and leave patterns.
- Restricted access. Call recordings and transcripts are available only to authorised roles.
Tomorrow, night shift
Absence risk by operator
631
Scheduled
57
At risk
0.8668
AUC-ROC
Operator 1042
Gate Operator
Backfill ready82%Operator 2217
RMG Operator
Backfill ready64%Operator 0873
Rider Planner
Watching41%Operator 1560
QC Operator
On track18%Operator 3091
Supervisor
On track9%
Built for round-the-clock operations
Ports don't stop at night, and neither should your workforce system.
- Built for multi-shift, multi-terminal operations.
- Running live across 6,000+ operators and 12+ terminals.
Questions, answered.
What IT and compliance teams usually ask about workforce data. Still unsure? Book a demo and we'll walk you through it.
Security documentation
Security questionnaires and supporting documentation are available on request. Your IT or compliance team is welcome to walk through our practices with us.
Questions from your IT or compliance team?
We're happy to walk them through how ShiftEaze handles security.