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Case Studies

Customer Stories

Hear how teams replaced spreadsheets and phone rounds with ShiftEaze. Start with our largest deployment, the Mundra Port Workforce Management Case Study, then explore stories from planners, HR leads and site heads.

Mundra Port Workforce Management Case Study

Summary: Mundra shows what Rostering Software for Ports looks like at scale. ShiftEaze supports 6000+ operators across 12+ terminals and divisions, with six terminals rostered live. Planners work in three languages, and AI voice calling runs five scenarios in production.

Before: manual spreadsheet rosters, informal leave on calls and paper, no live view of attendance, and absences discovered only at shift start.

After:
  • Cycle-based rosters built once and reused across terminals and batches
  • Geofenced QR attendance with a live dashboard
  • AI absence risk and overtime backfill suggestions days ahead
  • Digital leave with tracked rejection outcomes
  • Crane moves and attendance tied to one portable worker ID